Call #123 from your TELUS Prepaid device or 1-877-277-7745 from another phone.

How do I view my Telus bill online?

Visit My TELUS or use the My TELUS app and log in with your username and password. Viewing Your Mobility, Home Services or Business bill can be accessed from the Overview or Billing tab.

How do I add minutes to my Telus phone?

Note: You may call 1-877-277-7745 from another device .Log in to the My TELUS app.Select Top-up.Select Voucher.Select Top-up account.Enter the 12 digit PIN.Select Top-up now.Confirm details and submit.

How do I find my Telus account number without a bill?

Your Mobility account number is on your TELUS Service Agreement, under the date. It also appears on your TELUS paper bill, under your name. If you dont have either of these documents, please contact us. If youre registering a Home Services account, you can find your account number on your paper bill, under your name.

How do I find my Telus account?

Your account number can be found on your paper bill beside your company name. It may also appear under your billing address as your Customer number. Alternatively, you may find your account number in the top-right corner under your Billing number.

Do you have to pay monthly for a prepaid phone?

Prepaid phones are cellphones that have a monthly service that is not contract-based. Instead, you purchase the airtime and data you need one month at a time. If you dont want to buy any one month, you can skip it and then renew the next month if you like.

How much is 2GB of data monthly?

With your 2GB of data, youll be able to browse the internet for approximately 24 hours per month, to stream 400 songs online or to watch 4 hours of online video in standard definition. In this article, well discuss what you can do with 2GB of data and how long you can expect your 2GB allowance to last for.

How can I get my money back from an expired prepaid card?

If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. The provider might charge you a fee for this.

Why cant I access my Telus account?

If your account or phone number has been cancelled or deactivated, youll get a message that reads, You cannot access this account because the service is cancelled. As your account no longer exists, it is not possible to log in. To log in, you must reactivate your account or phone number.

Are prepaid plans slower?

This is a story that youll hear a lot and theres one good reason: Its true. At least, partially true. If youre considering a prepaid phone you may get a slower connection.

How can I check my mobile balance?

0:131:16How to check your balance - YouTubeYouTube