Question: What are the terms of use for Boost Mobile?

Is there a contract with Boost Mobile?

Boost is a prepaid service with no long-term contracts, no credit checks, no activation fees for new Boost devices, no roaming charges and does not send customers monthly bills for services. State and local sales taxes & fees may apply when adding funds to your Boost account.

How can I get out of my Boost Mobile contract?

Then please call our Customer Care team at 1-866-402-7366 and theyll help you cancel your service.

Does Boost Mobile prorate?

Charges are not refunded if cancelled or prorated if changes are made before the next payment due date. Unused services expire every month and do not carry forward.

Is Boost Mobile actually unlimited?

A Plan With Everything That Matters Unlimited data, talk and text. Share your high-speed 4G LTE data by turning your phone into Wi-Fi hotspot. Unlimited landline calls to 70+ countries & 200 mobile minutes to 50+ countries, plus unlimited international text.

How do you qualify for boost up?

Who is eligible for BoostUP!? Existing customers who are on a monthly plan $35 or higher and whose last 12 consecutive monthly payments have been made on time and are not enrolled in the Premier Grace Period Program are eligible for the BoostUP! program.

Can I get my money back from my Boost Mobile account?

Can I get a refund on my account or my payment? No. Once purchased is applied to an account, money is not refundable, transferrable or exchangeable and has no surrender value.

How do I get my money back from Boost?

14.1 If you need a refund in respect of any fees or payments made towards the Service or any part thereof, please contact Boost at support@myboost.com.my.

Is Boost Mobile GSM 2020?

Is Boost Mobile GSM? No. Boost Mobile runs on Sprints network, which is CDMA. A GSM-compatible phone will not work with Boost (unless its also CDMA-compatible).

What is the Boost up program?

BoostUP! is an affordable way to pay for your phone over time. Purchase an eligible phone with a variable down payment, depending on the phone selected, and agree to monthly installment payments for the device.

Can I trade in my boost mobile phone for a new one?

Boost Mobile offers a Trade & Save Program to its customers. Powered by Brightstar, the program allows customers to trade in qualifying devices, regardless of carrier or manufacturer — including iPhones. If it qualifies, they will receive an in-store credit so they can purchase a new Boost phone.

What does a suspended account on Boost Mobile mean?

13.5 If you do not log in to your Account for more than six (6) months, and there are no funds remaining in your Account, Boost may in its discretion treat your account as dormant and may suspend your Account. If your account is suspended, you should contact Boosts customer support team to reactivate your Account.

How long does it take to get a refund from Boost?

12.2 Where we accept your request for a refund, youll usually get your refund within seven working days of your request being accepted, unless weve arranged something else with you. Well pay it into the bank account you use for your Direct Debit unless you ask us to pay it into another account.

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