In fact, Match offers several ways to contact the customer service, billing, press, and legal departments, among others. They really should send that out to people. I agree one-hundred percent with the negative comments that are aforementioned. I'll be using those also and I encourage everyone else to so the same. Asked for their supervisor and was told they didn't have o e and then they hung up on me.
They said I didn't,,the person or supervisor I spoke with was kevin,,telling me there is no way I can get in touch with their corporate office and everything has to go through him!!! They said it was fraud. Anonymous They unactivated me without telling me why. I told them that the only contact I had with Match in Feb was finding out and correcting the lock. I talked with a very nice lady. I have done nothing different with my account settings since becoming a member. I did not know match.
I was told to wait another 2to3 more days and try the card again. I requested a downgrade to one month and cancellation of my account. Then when I called them they wouldn't give me my money back. Anonymous Try doing business with this group. They do not return calls, they will not transfer an inbound call to a supervisor, they won't give me, a potential customer, the name of an account executive to speak with.
I immediately emailed them to confirm cancellation. Your name: Your e-mail address: Subject: Your message:. Currently it has more than 1. I could do nothing on my profile. I agree with all of the above.
The letters you send to Match should be limited to success stories, complaints, suggestions, or things like that. My new girlfriend is threatening to leave me because she believes that I am still searching for someone else. An easy process that you can do on line. I have been a match. We had to leave the store the other day because of the poor selection of music being played. They are returning to the U.
You can reach them via With all of the emails and contact forms in general, you should expect to see a response within 48 hours. My credit card company had a security breach and issued me a new number. Match is also available as a mobile phone app where members can update their profile and send messages by phone. They admitted that their system is not always 100% accurate, but that if the cancellation is not in their system, they will not issue a refund. You find someone and their profiles just disappear off the face of the earth, and the customer service is the worst.
We are not associated with any of the companies displayed on our website. Not happy but saved money. So basically, we men who pay good money to find a potential life mate, pay to be scammed by faceless corporate criminals that use the law to protect their criminal scam operations with unpaid members on Match. And, the guys I am not interested in that are alleged scammers, their profiles are still there, hmmmmm why is that? Furthermore if you would like further details about their sister site, Matchaffinity, then you may call this helpline for information. The Illinois Toll cannot charge my card without the new expiration date, how can Match. Anonymous Worst customer service ever.
What has happened to them. So they let him read my profile supposedly. First, I did cancel the acct. I need not need this kind of harassment and he refused to stop sending messages of this degree no matter me telling him it was disrespectful and I didn't want to ever hear from him again. They would not allow me to speak to anyone in charge or at a higher level.
Try some other site not match. Without ever meeting me in person one of their customers was sending me messages explicit explaining me what he wanted to do to me sexually from head to toe. Please send your letters and documents to the following postal address however please be aware that this office does not accept cheque payments: Match. If you are in hurry and have to get your problem solved in minutes, then all you have to do is to dial the match phone number and you will get the answer to your problems right away. Moreover you can phone the Match. The customer care team is always up to solve your problems real quick.